Spoke Phone Pricing

Mix and match user licenses and features to build a plan that meets your unique business needs.

Customize your plan

BASIC USERS

$9.95/month

Make and take customers calls, talk to teammates.

STANDARD USERS

$35/month

Basic plus: Warm transfers, conference calls, voice notes, CRM and other app integrations.

Min 3.

PRO USERS

Call us

Standard plus: Guided and compliant calls and face-to-face meetings on a mobile phone.

Total monthly cost

USD $105

Minimum plan is three Standard users; Contract commitment required; Paid monthly in advance. See pricing terms

Included in every plan

  • 1x landline phone number
  • Unlimited inbound calls (excluding toll-free)
  • Developer API

Excluded costs

Other services and features

SMB guided setup - $450

Guided setup and implementation for small business customers (one-time fee).

SMB phone support - $150/month

9 * 5 administrator phone support for small business customers.

Call recording - 1 cent per minute

Secure cloud storage for life, or download to your own servers - our encryption or yours.

Enterprise account management

Dedicated account management and 9 * 5 or 24 * 7 phone support for enterprise customers.

SIP Trunking

Use your existing PSTN Voice Carrier partner(s) for call costs and keep your phone numbers with your existing provider. Both Public Internet IPSEC VPN and Private Interconnect available.

Custom deployments

For finance, banking, health, insurance, and other highly-regulated or at-risk workforces.

Feature comparison
BASIC
STANDARD
PRO
Phone system features
Essential
Professional
Enterprise
Automated attendant and IVR
Custom greetings, messages, music
Teams, hunt groups, call routing, +more
After hours schedules, messages, rules
Mobile app and traditional desk phone support
Local, national, free-phone numbers
Call roll-over to external number
Always-up-to-date team directory
Integrated personal phone book
Shared company phone book
Multiple brands/companies
International phone numbers
Calls
Essential
Professional
Enterprise
Secure encrypted calls
Free internal calls to teammates
Hides personal phone numbers
HD (VoIP) calls over Wi-Fi and data
Carrier calls over cellular network
Make external calls
Answer external calls
Unlimited concurrent calls
BYO Carrier Trunking
Call features
Essential
Professional
Enterprise
Voicemail
Attend conference calls
Local-presence dialing
Call transfer (cold)
Transfer to Voicemail
Announce & transfer (Warm transfer)
Multiple DID/DDI (Direct-dial numbers)
Multiple Caller IDs
Host conference calls
Voice, compliance, and productivity
Essential
Professional
Enterprise
Encrypted call recording
Transcribed voicemail-to-text
Dictate & transcribe follow-up notes after calls
AI voice-to-text notes
Call highlights
Note tagging
Custom post-call wrap-up (coming soon)
Custom in-call guided conversations (coming soon)
Call transcription
Integrations
Essential
Professional
Enterprise
Upload shared company contacts (CSV)
Developer API / Webhooks
Salesforce, Dynamics, +other CRMs and apps. (see all)
Security & privacy
Essential
Professional
Enterprise
Masked personal phone numbers
End-to-end 256bit AES encrypted calls
Encrypted data in transit and at rest
Private key encryption
Real-time redacted PII
Your own cloud or local data storage
Support
Essential
Professional
Enterprise
24*7 FAQ, knowledge base, chat-bot
9-5/5 phone support
Available
Available
Available
24/7 phone support
Available
Available
Available
SLA
Available
Available
Available
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