Spoke Phone Pricing
Mix and match user licenses and features to build a plan that meets your unique business needs.
Customize your plan
BASIC USERS
$9.95/month
Make and take customers calls, talk to teammates.
STANDARD USERS
$35/month
Basic plus: Warm transfers, conference calls, voice notes, CRM and other app integrations.
Min 3.
PRO USERS
Call us
Standard plus: Guided and compliant calls and face-to-face meetings on a mobile phone.
Total monthly cost
Minimum plan is three Standard users; Contract commitment required; Paid monthly in advance. See pricing terms
Included in every plan
- 1x landline phone number
- Unlimited inbound calls (excluding toll-free)
- Developer API
Excluded costs
- Calls (see call costs)
- Additional phone numbers (see costs)
- Applicable Government taxes and fees
Other services and features
SMB guided setup - $450
Guided setup and implementation for small business customers (one-time fee).
SMB phone support - $150/month
9 * 5 administrator phone support for small business customers.
Call recording - 1 cent per minute
Secure cloud storage for life, or download to your own servers - our encryption or yours.
Enterprise account management
Dedicated account management and 9 * 5 or 24 * 7 phone support for enterprise customers.
SIP Trunking
Use your existing PSTN Voice Carrier partner(s) for call costs and keep your phone numbers with your existing provider. Both Public Internet IPSEC VPN and Private Interconnect available.
Custom deployments
For finance, banking, health, insurance, and other highly-regulated or at-risk workforces.
Feature comparison | BASIC | STANDARD | PRO |
|---|---|---|---|
Phone system features | Essential | Professional | Enterprise |
Automated attendant and IVR | |||
Custom greetings, messages, music | |||
Teams, hunt groups, call routing, +more | |||
After hours schedules, messages, rules | |||
Mobile app and traditional desk phone support | |||
Local, national, free-phone numbers | |||
Call roll-over to external number | |||
Always-up-to-date team directory | |||
Integrated personal phone book | |||
Shared company phone book | |||
Multiple brands/companies | |||
International phone numbers |
Calls | Essential | Professional | Enterprise | |
Secure encrypted calls | ||||
Free internal calls to teammates | ||||
Hides personal phone numbers | ||||
HD (VoIP) calls over Wi-Fi and data | ||||
Carrier calls over cellular network | ||||
Make external calls | ||||
Answer external calls | ||||
Unlimited concurrent calls | ||||
BYO Carrier Trunking |
Call features | Essential | Professional | Enterprise |
Voicemail | |||
Attend conference calls | |||
Local-presence dialing | |||
Call transfer (cold) | |||
Transfer to Voicemail | |||
Announce & transfer (Warm transfer) | |||
Multiple DID/DDI (Direct-dial numbers) | |||
Multiple Caller IDs | |||
Host conference calls |
Voice, compliance, and productivity | Essential | Professional | Enterprise |
Encrypted call recording | |||
Transcribed voicemail-to-text | |||
Dictate & transcribe follow-up notes after calls | |||
AI voice-to-text notes | |||
Call highlights | |||
Note tagging | |||
Custom post-call wrap-up (coming soon) | |||
Custom in-call guided conversations (coming soon) | |||
Call transcription |
Integrations | Essential | Professional | Enterprise |
Upload shared company contacts (CSV) | |||
Developer API / Webhooks | |||
Salesforce, Dynamics, +other CRMs and apps. (see all) |
Security & privacy | Essential | Professional | Enterprise |
Masked personal phone numbers | |||
End-to-end 256bit AES encrypted calls | |||
Encrypted data in transit and at rest | |||
Private key encryption | |||
Real-time redacted PII | |||
Your own cloud or local data storage |
Support | Essential | Professional | Enterprise |
24*7 FAQ, knowledge base, chat-bot | |||
9-5/5 phone support | Available | Available | Available |
24/7 phone support | Available | Available | Available |
SLA | Available | Available | Available |
