Give remote workers the power to thrive on mobile.
By 2025, over half the modern workforce is expected to be remote and they need better mobile experiences and capabilities if businesses are to survive.
Spoke Phone is built for mobile users, enabling rich and simple user experiences on mobile phones
Current business phone systems are designed for desk workers, not mobile workers. These phone systems have significant limitations on mobile. With advances such as 5G and better battery life, a mobile-first future is within sight.
Bringing mobile workers the tools to thrive
Spoke Phone brings the rich user experiences, customer information, and business process currently only available to desk-bound workers, and makes it available to your employees on a mobile phone.
INFORM BEFORE CALLS
Arm employees with key customer information as calls come in.
GUIDE DURING CALLS
Guide mobile calls to improve customer outcomes and compliance.
SHARE AFTER CALLS
Document and action calls to save time and reduce business risk.
Better mobile phone calls
Unlike Cisco, Microsoft Teams, or other communications solutions, Spoke Phone is designed specifically for employees that primarily use their mobile phone, bringing desk-top-like experiences, key business data and processes into mobile phone calls.
Mobile employees are now on equal footing with their office/desk-bound peers, resulting in improved customer and business outcomes from your mobile workforce.
Better face-to-face meetings
As the world goes mobile, more meetings will occur outside of the office, increasing risk and compliance challenges.
Spoke Phone records and guides face-to-face meetings to mitigate compliance and business risk and keep everyone on track.
Make employees happy by allowing them the freedom of mobility, with the assurance they are being productive, compliant, and accountable.
Spoke Phone works with any carrier and network so employees can keep using their favourite device while you implement a safe and scalable BYOD capability across your business.
Better customer and business outcomes
Bringing productivity, accountability, and compliance into mobile phone calls to drive better outcomes.
Automate tedious tasks to drive hours of time savings that make your key employees happier.
Ensure your customers, employees, and business is protected and compliant at all times.
Drive consistent behavior, messaging, and processes to ensure the best outcome for everyone, every time.
Get started without disrupting a thing
Start with a single team, location, or business unit, then onboard more people and infrastructure when you are ready. You stay in control and mitigate the change-risk typically associated with upgrading or migrating core technologies.
Augment existing infrastructure without changing numbers, suppliers, or processes, giving you all the benefits without change risk.
Connect disparate on-premise or cloud phone systems and contact centers to unify directories, capability, and call flows.
When current infrastructure hits its limits, scale effortlessly on the cloud without spending any more money on legacy technology.
See what else Spoke Phone can do for your business
Read how these businesses are using a mobile-first solution to provide great customer experiences in a mobile world.