Business phone system
VoIP business phone system features
Spoke has all the phone system stuff...
Auto-attendants / Voice Menus
Greet and route callers automatically or manually / personally
Custom greetings and sounds
Custom greetings, music, on-hold adverts on each number and / or office
Teams, call groups, and routing
Ring groups of people and route calls to the right people fast
Multiple brands / companies
Deliver different experiences and route calls to different employees for each brand
Easy call transfer
Transfer calls off mobile phones. Cold, announce & transfer, send to voicemail.
Always-up-to-date team directory
Never search email looking for someones phone number again
Local, national, free-phone numbers
Give customers local numbers to call you, no matter where in the world you are
International phone numbers
Get numbers in any country in a few clicks, and make your company stand out
Roll-over to external numbers
Roll calls to external numbers and give customers a great after-hours experience
Integrated personal phone book
Call and see when contacts stored in your personal phone book call you
Shared company phone book
Call and see when customers in your CRM or other system call you
Keep your numbers (porting)
Port (move) your numbers to Spoke so customer calls keep on coming
Calling features
Secure encrypted calls
HD call recording
DID / DDI numbers
Shows company Caller ID
Free calls to teammates
Local presence dialling
Multiple Caller IDs
Transcribed voicemail
Calls over Wi-Fi and cell data
Calls over cellular network
HD (VoIP) calls
Bluetooth calls
Unlimited concurrent calls
Unlimited lines
Free inbound calling
3-way calling
Other features
256bit AES data encryption
Masks personal mobile numbers
Keep company calls and voicemail off personal phones
Android, Apple, and iPad apps
Legacy desk phone support
Coming soon
3 minute set-up, no IT folks needed
Then, Spoke has some stuff too...
Voice-notes
Talk to send transcribed text notes to yourself, teammates, and customers
Call-highlights
Shake your phone to capture something important you just heard on a call
Follow-up notes
Keep talking when the call ends to write-up transcribed call notes
One-tap conference calls
Conference calls that call you. No downloads, pion numbers, or dial-in
Carrier downgrade
Automatically downgrade to carrier voice calling when Wi-Fi or data signal drops
