Spoke Phone Features

Spoke devices

Spoke has all the phone system stuff...

Auto-attendants / Voice Menus

Greet and route callers automatically, manually, or personally

Custom greetings and sounds

Custom greetings, music, on-hold adverts on each number and / or office

Teams, call groups, and routing

Ring groups of people and route calls to the right people fast

Easy call transfer

Transfer calls off mobile phones. Cold, announce & transfer, send to voicemail.

Always-up-to-date team directory

Never search email looking for someone's phone number again

Multiple brands / companies

Deliver different experiences and route calls to different employees for each brand

Keep your numbers (porting)

Port (move) your numbers to Spoke so customer calls keep on coming

Local, national, free-phone numbers

Give customers local numbers to call you, no matter where in the world you are

International phone numbers

Get numbers in any country in a few clicks, and make your company stand out

Free mobile app

Native Apple and Android apps to power up your remote workers and BYOD program

Traditional desk phone support

Use any supported SIP/IP desk phone (you can even reuse your old desk phones)

Soft phone support

Connect up your favourite soft phone for easy calling on your computer

Integrated personal phone book

Call and see when contacts stored in your personal phone book call you

Shared company phone book

Call and see when customers in your CRM or other system call you

CRM integrations

Integrate contacts from your CRM and automatically log calls once the call ends

Conference calling built in

Call 2 or 200 people in a tap, for instant conference calls with no dial-in or PIN

Swap calls between devices

Answer calls on any device, then swap the call to another device without losing the call

Transcribed voicemail

No more dialling in to listen to voice-mail - just read it on screen

Call recording

Secure encrypted call recording that can be stored on your servers or ours

After-hours

Set office times to automatically play a different greeting when the office is closed

Roll-over to external numbers

Roll calls to external numbers and give customers a great after-hours experience

Calling features

Secure encrypted calls
HD call recording
DID / DDI numbers
Shows company Caller ID
Free calls to teammates
Local presence dialling
Multiple Caller IDs
Transcribed voicemail
Calls over Wi-Fi and cell data
Calls over cellular network
HD (VoIP) calls
Bluetooth calls
Unlimited concurrent calls
Unlimited lines
Free inbound calling
3-way calling

to the things you love

Copper CRM
Hubspot CRM
Pipedrive CRM
Microsoft Dynamics
Slack
More integrations
Copper CRM
integrations_zoho_crm
Hubspot CRM
integrations_salesforce
Pipedrive CRM
Microsoft Dynamics
integrations_intercom
Slack
SugarCRM
More integrations

Other features

256bit AES data encryption
Masks personal mobile numbers
Keep company calls and voicemail off personal phones
Android, Apple, and iPad apps
3 minute set-up, no IT folks needed

Then, Spoke has some stuff too...

Voice-notes

Talk to send transcribed text notes to yourself, teammates, and customers

Call-highlights

Shake your phone to capture something important you just heard on a call

Follow-up notes

Keep talking when the call ends to write-up transcribed call notes

One-tap conference calls

Conference calls that call you. No downloads, pion numbers, or dial-in

Carrier downgrade

Automatically downgrade to carrier voice calling when Wi-Fi or data signal drops

Chat with our business phone experts