Remote working, agent mobility, and business continuity for contact centers
Leverage your contact center investment by moving to a mobile-first future.
Built for Genesys and Cisco on-premise contact centers,
Give your Cisco or Genesys contact center a new lease of life
Weather you want to be ready for the next crisis or to implement remote-working more permanently, you can now do so without buying more hardware or expensive licenses. Spoke Phone's Contact Center Overlay sits over top of your existing infrastructure without the need to change numbers, suppliers or processes. Send contact center calls to one, ten, or even 10,000 mobile phones anywhere in the world, anytime you like.
Ensure your next crisis is nothing to write home about
Get started without disrupting a thing
Start with a single team, location, or business unit, then onboard more people and infrastructure when you are ready. You stay in control and mitigate the change-risk typically associated with upgrading or migrating core technologies.
Augment existing infrastructure without changing numbers, suppliers, or processes, giving you all the benefits without change risk.
Connect disparate on-premise or cloud phone systems and contact centers to unify directories, capability, and call flows.
When current infrastructure hits its limits, scale effortlessly on the cloud without spending any more money on legacy technology.