Category: #Mobility

Improve customer service and let your teams manage customer support on their mobile phones
#Best Practice
Sasha Viasasha

Bring Customer Support Home

Mobility means that customer support work can be done from anywhere. When workers can access their workplace experience from their personal devices, the business, the customer and the employee all win.

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Cloud-based phone system
#Best Practice
Emily Mclean

Upgrading to a cloud-based phone system can cut your bill in half

Hands up if you’re a business using desk-based phones? It’s well worth taking a hard look at what’s keeping you attached to this type of system. Cost-wise it’s far cheaper to be using a cloud-based phone system plus it’s easier to scale and makes for a more productive remote workforce. Take a look at how a mobile-first business phone system like Spoke Phone can halve your phone bill while increasing compliance and accountability.

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